Energy Assistance Programs & Information

The Town of Pikeville does not offer any individual energy assistance programs. Residents are welcome to go to Wayne County DSS or contact another Agency for utility assistance.

The Town of Pikeville does have new policies in place to make sure accounts stay in good standing. An “application” must be completed and signed in order for office employees to keep track of applications.


Town of Pikeville

Agency Assistance Resident Application

All questions must be answered. If you do not know what the answer is to a question, no file will be generated, and partial payment will not be accepted. Please have all necessary information available to be copied and readied for filing.

  • Name of Applicant:
  • Name on Account:
  • Account Number:
  • Agency Assisting with Utility Bill:
    1. Phone Number:
    2. Contact Person:
  • Total Bill Amount:
    1. Amount Agency Promised:
    2. Account Owner Responsibility:

SIGNATURE & DATE: ___________________________________________________

 

Payment from Agency is due by the 26th of the month.

If payment has not been received, resident faces $50.00 reconnection fee and disconnection on the 26th.

If payment has not been received by the 26th, the resident is no longer eligible to use outside agencies for utility payments.


Town of Pikeville

Agency Funds Acceptance Procedures

Agencies such as the Salvation Army, churches, etc. do sometimes assist residents in paying their utility bills. Agencies must provide the resident with a letter-voucher in order for the Town of Pikeville to take a partial payment from the resident.

Residents receiving assistance from any Agency have the following TWO days and the following hours to come and turn in a letter-email from the agency, fill out an Agency Assistance Application from the Town of Pikeville, and pay their portion.

22nd of the Month

10 a.m. – 12 p.m.

23rd of the Month

1 p.m. – 3 p.m.

FOLLOWING INFORMATION IS REQUIRED

  1. Letter-Email from Agency stating that you have been and what DSS is covering out of the utility bill.
  2. Bill that Agency is assisting with.
  3. Payment for water, sewer, garbage, and tank maintenance.
  4. Agency Assistance Application by Town stating that if Agency does not pay by the 26th (disconnect date) resident is responsible for balance and faces disconnection and disconnection fee ($50.00).

Town of Pikeville

Wayne County DSS Funds Acceptance Procedures

Residents receiving assistance from Wayne County DSS have the following TWO days and the following hours to come and turn in a letter-email from DSS, fill out an Agency Assistance Application from the Town of Pikeville, and pay their portion.

22nd of the Month

10 a.m. – 12 p.m.

23rd of the Month

1 p.m. – 3 p.m.

FOLLOWING INFORMATION IS REQUIRED

  1. Letter-Email from DSS stating that you have been and what DSS is covering out of the utility bill.
  2. Bill that DSS is assisting with.
  3. Payment for water, sewer, garbage, and tank maintenance.
  4. Agency Assistance Application by Town stating that if Agency does not pay by the 26th (disconnect date) resident is responsible for balance and faces disconnection and disconnection fee ($50.00).