FAQ

To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

Frequently Asked Questions

Police Department

What are the administrative hours of the department?

Office hours are Monday - Friday between the hours of 8:00 am - 5:00 pm

I need to speak with an officer by phone, what is the best way to contact one?

To speak with an officer directly and promptly call the Non-Emergency number, 919-731-1493. The dispatchers will put you in contact with an officer on duty

Garbage & Recycling

Which areas can be serviced and which services do I qualify for?

Most areas in town-limits are able to be serviced through our garbage pick up contracted through NC Waste & Recycling. If you are moving to a location in town limits and are not sure if you qualify for this service, or want to know what services you are qualified for through the town at that address, please give us a call or fill out a form and we will get back to you as soon as possible.

When is garbage pick up?

Garbage pick up is every Friday. Recycling pick up is every other Friday. You can view the 2024 service calendar online on our website.

What if my garbage/recycling has been missed?

If your garbage/recycling has been missed, please call town hall during business hours to let us know.  It rarely happens if cans are out by the street on time, but is possible.  

What happens if my garbage or recycling can breaks?

If your can breaks and becomes nonfunctional, please reach out to town hall to let us know so we can try to get the can switch out if possible.

FAQ

Tax Collection

Taxes are not taken at the Town Hall in Pikeville. Pikeville's taxes are collected through the Wayne County Tax office. For more information on your taxes, please call: 919-738-1478.