FAQ
To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
Police Department
What are the administrative hours of the department?
Office hours are Monday - Friday between the hours of 8:00 am - 5:00 pm
I need to speak with an officer by phone, what is the best way to contact one?
To speak with an officer directly and promptly call the Non-Emergency number, 919-731-1493. The dispatchers will put you in contact with an officer on duty
Garbage & Recycling
Which areas can be serviced and which services do I qualify for?
Most areas in town-limits are able to be serviced through our garbage pick up contracted through Waste Industries. If you are moving to a location in town limits and are not sure if you qualify for this service, or want to know what services you are qualified for through the town at that address, please give us a call or fill out a form and we will get back to you as soon as possible.
When is garbage pick up?
Garbage pick up is every Thursday. Recycling pick up is every other Thursday. You can view the 2019 service calendar online on our website or on our Town of Pikeville, NC Facebook page in the photos.
What if my garbage/recycling has been missed?
If your garbage/recycling has been missed, please fill out this form and be sure to include your service address as well as a phone number to reach you. We will be in contact with Waste Industries regarding this issue.
Why were my garbage/recycling cans moved?
If your cans have been moved from where you originally put them Wednesday night or early Thursday morning, please know that our Waste Industries Pick-Up specialist have put them there to show you where they are supposed to be for pick-up. If they are not put there each week after they have been moved, you are likely to be missed. These are Waste Industries' policies, not ours.
FAQ
Tax Collection
Taxes are not taken at the Town Hall in Pikeville. Pikeville's taxes are collected through the Wayne County Tax office. For more information on your taxes, please call: 919-738-1478.